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What do we mean by confidential?

Young People’s Counselling Service aims to offer a confidential counselling Service.
However, there may be particular circumstances where a need may arise to break confidentiality and involve appropriate professionals outside of the Service.

Confidentiality may need to be broken in the following circumstances:

1. Where the counsellor believes that the young person or a third party may be at risk of harm. This can be any circumstance where the counsellor has reason to believe that the client or a third party could be in current or potential danger.

2. In line with professional requirements, counsellors may discuss counselling with their supervisor. In this process the identity of the client is not revealed.

3. With the permission of the client, or in the circumstances highlighted in point 1, the counsellor may liase with, or write to, a third party, e.g. the client’s G.P., Psychiatrist or other relevant professional.


When is Young People’s Counselling Service open?

We are open Monday to Thursday 9am – 9pm.

Assessment Appointments are held on Wednesdays at 4pm, 5pm or 6pm. Alternative days and times can be arranged if a young person is unable to attend at the above times.

Counselling Appointments are held on Tuesday, Wednesday and Thursdays from 4pm until 9pm. When you are placed within our Service you will be given a day and time that you can attend on a weekly basis, the same day and time each week. Your availability will be checked out with you during the Assessment Appointment.


How do I go about making an appointment?

You can self-refer or be referred by another party (e.g.) parent, partner, teacher, G.P. or other organisation. You, or the person referring you, can write, telephone or email us.

You will initially be offered an Assessment Appointment. This will entail meeting with one of the Assessment Counsellors who through gaining more information about your present difficulties and relevant background information will assess your present needs and the benefits and appropriateness of counselling and a placement within our Service. This will also be an opportunity for the young person to explore his/her own feelings and motivation towards entering into counselling and to discuss any concerns or questions that he or she may have.

Following the Assessment Appointment a decision will be made to whether you will be placed within our Service. If for certain reasons we decide not to place you within our Service we will make contact with you and discuss other appropriate support and referrals.

If you are to be placed within our Service you will be placed on our waiting list until a space place becomes available. The waiting list can range from 2-8 weeks, but on average tends to be about 3 weeks


How much will it cost?

We are able to provide our Service because of the generous help of our supporters.

However, to maintain the counselling service, it involves paid staff and all the usual overheads. We believe it is important that the client makes a contribution or a donation towards the cost of each counselling session and suggest the following guide.

£2-£5 per session for those who are unemployed.

£10 per session for those who work part-time or are on low pay.

£15-£20 per session for those who are employed.

No one will be refused help if they are unable to donate and this can be discussed further with the counsellor.

How long will I need to come for counselling?

This depends on each individual’s needs. At Young Peoples Counselling Service we work in an open ended way which means that we work with young people for as long as needed. This could range from several weeks, months or years.


What do people say who have used YPCS?

“I was very anxious about going to counselling but my Counsellor really seemed to listen, to understand my difficulties and helped me to find a way of coping with the stresses in my life.”

“At first it felt really strange and I wasn’t sure if it was really for me but in time I could see that it was really helping having somebody that I could talk to each week.”